Zenlayer ramps up data centre with Juniper Networks

Zenlayer has engaged Juniper Networks for data centre network upgrades to help drive its rapid growth as a global edge cloud services provider, and...

ERA Singapore embraces proptech, cues HQ makeover

ERA  Singapore’s APAC Centre is primed to become “real estate icon” by 2021 as the the building, the only one that is owned by...

Crooks cook up wide menu of AI-flavoured crimes

Cybercriminals will leverage artificial intelligence both as an attack vector — with deepfakes being currently the best-known use of AI — and an attack...

UNO poised for Philippine debut on Mambu platform

DigiBankASIA chose cloud banking platform Mambu as the technology foundation of its new Southeast Asia-focused full service digital bank UNO, which will debut in the...

Affin Bank goes omnichannel with Genesys

Affin Bank in Malaysia is working with Genesys to transform its customer experience (CX) capabilities for a digital audience by realising its vision of...

Telemedicine in action

The COVID-19 pandemic has shined a strong spotlight on the technologies and developments in the healthcare sector. Whilst most eyes would be on the...

An intelligent approach to information capture, and why RPA isn’t ideal

Designated ‘the world’s most extensive work-from-home experiment’, the COVID-19 crisis compelled millions of people across the globe into remote working almost overnight. Inevitably, some...

Zendesk and the art of Mailchimp’s customer support operations

Mailchimp is one of the world's largest email marketing platforms — it sends billions of emails every month on behalf of its 11 million+...

Fisher & Paykel picks Vonage for digital customer service

Global appliances manufacturer Fisher & Paykel chose Vonage to drive customer service communications for customers in Australia, New Zealand, Singapore, the United Kingdom and...

Raffles Hotel Singapore goes contactless with Adyen payments

Raffles Hotel Singapore has engaged global payments platform Adyen as its preferred payments partner to deliver a holistic and frictionless hospitality experience within and...
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