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Cloud

Carsome consolidates cloud infra with Google Cloud, Searce

Customer Experience

Braze pushes agentic AI with US$325M acquisition of OfferFit

Customer Experience

Singapore Airlines, Salesforce collab on AI-powered customer service

Customer Experience

Telkomsel, Tencent boost CX with AI, cloud-base solutions

Digital Transformation

GXS Bank expands across SE Asia through collab with Thoughtworks

AI & ML

Building a better workplace: 5 wishes for AI in CX

Network

High-speed connectivity elevates live events

Customer Experience

Chelsea Football Club teams up with Twilio to push fan engagement

Cloud

CP Axtra taps Tencent Cloud to boost retail operations across Asia

Strategy

Marketing tech should be more people-focused: NetApp CMO

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FEATURES

AI & ML

All AI problems are data problems: Confluent CPO

AI’s biggest hurdles lie in data readiness, says Confluent’s Shaun Clowes in this interview from Current 2025 in Bangalore.

AI resistance more harmful than good: Qualtrics CSO

From legacy to modernity: Access World’s digital transformation

CEO’s updates on Cohesity-Veritas merger

OPINION

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