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Customer Experience

Thomson Medical taps Adyen to enhance patient experiences

Customer Experience

Jewellery firm Pallion bolsters resilience, CX with Boomi

Customer Experience

Retailers invest in observability to drive digital customer experiences

Customer Experience

Boehringer Ingelheim signs up for move to Veeva’s Vault CRM

Customer Experience

Vietnam’s MSB enlists Backbase, SmartOSC for digital banking push

Customer Experience

RLC Residences takes in Salesforce to enhance customer experiences

AI & ML

Manulife boosts customer, agent experience with generative AI

Customer Experience

Alva teams up with Google Cloud to enhance CX in Indonesia

Customer Experience

Inside Converge’s move to transform customer experience

AI & ML

Singapore firms top global generative AI adoption, but harbor trust worries

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FEATURES

Security

Why TikTok’s passkeys are advancing online security

TikTok’s passkey feature boosts security and user experience, with 130M signups and adoption across iOS, Android, and web platforms.

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Quantum computing: Risks, challenges, and opportunities

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