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Customer Experience

Fraud prevention is a key priority in the digital-first era

Security

KICKS CREW picks Forter to scale global operations

Digital Transformation

Digital commerce heats up in Singapore

Customer Experience

Next-level marketing in the endemic phase

Security

Security concerns driving CIAM adoption in APAC

Customer Experience

Consumers crave customised comms, but prizes privacy

Customer Experience

Yoshinoya expands Hong Kong business thru e-commerce

Customer Experience

BMW Taiwan onboards BotBonnie to ramp up social media engagement

Customer Experience

Manulife picks Vonage for seamless customer engagement

Customer Experience

Maxi-Cash takes the neobanking path with MatchMove

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FEATURES

Robotics & Automation

Grand Hyatt Singapore taps robots for smarter F&B service

Here's how Grand Hyatt Hotel Singapore augmented their service staff with robots as more diners returned and movement restrictions eased.

How SATS’s cloud transformation took flight during COVID

Coupang seeks to simplify seller payments with Payoneer

Cloudflare’s Field CTO on the state of S’pore cybersecurity

OPINION

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