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Customer Experience

9 in 10 customers in Singapore want to know if they’re...

Customer Experience

Effective CX in APAC: Innovate or risk obsolescence

Digital Transformation

ShopBack cashes in on CRM transformation

Customer Experience

Cloud spend rises as APAC brands go conversational on CX

Customer Experience

SpiceJet brings CleverTap onboard to boost CX

Digital Transformation

Digital finance: The importance of content and user experience

Customer Experience

Vietnam’s OCB picks Backbase for to omnichannel push

Customer Experience

Cloud, AI spend boost CX

Customer Experience

Puma India bounds on Salesfloor to raise bespoke CX

Customer Experience

Castlery brings in Kinaxis, mSE Solutions to boost supply chain

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FEATURES

Technology

Niantic exec on mapping the future of gaming

Brian McClendon, Niantic's SVP of Engineering, discusses the future of AR gaming, the role of generative AI, and upcoming mixed reality tech.

Digital transformation with a human touch in healthcare

Uncharted no more: How Grab built its mapping tool GrabMaps

Machine learning in ads: Insights from a chess grandmaster

OPINION


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