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Customer Experience

DHL Global Forwarding launches analytics dashboard for customers

Big Data & Analytics

CEO vision: Enabling event-driven, low-latency business

Customer Experience

Capgemini bolsters CX for M1

Smart Cities

DBS, IRAS digitalise tax payouts for businesses

Customer Experience

Facebook, DBS, MyRepublic talk customer experience

Customer Experience

Affin Bank goes for fully digital internet banking with Wirecard

Customer Experience

Insider brings AI-backed experiences to Singapore Airlines fliers

Customer Experience

Telkom Indonesia taps Synchronoss to ramp up services

Customer Experience

Yoma Bank taps Experian to make lending more accessible in Myanmar

Customer Experience

ZEE5 enlists AI to boost viewers’ experience

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FEATURES

Security

Why TikTok’s passkeys are advancing online security

TikTok’s passkey feature boosts security and user experience, with 130M signups and adoption across iOS, Android, and web platforms.

RPA vs AI agents: When to stick and when to switch

Protecting Active Directory in the age of ransomware

Quantum computing: Risks, challenges, and opportunities

OPINION

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