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Customer Experience

How Singapore retailers can say NO to NUMO

Digital Transformation

MonotaRO widens SE Asia reach with Adyen

Mobile

Smart Axiata picks Cloudera to help cater to digitally-savvy Cambodians

Customer Experience

DTDC’s last-mile transformation through AI

Mobile

KDDI picks Oracle for smarter mobile payment, customer loyalty program 

Customer Experience

EVme taps Saleforce to rev up expansion with connected CX

Customer Experience

Yoma Bank taps Experian to make lending more accessible in Myanmar

Customer Experience

Most Singaporeans would trade personal data for perks, discounts

Workplace Evolution

5 things you didn’t know about today’s contact centres

Workplace Evolution

ERA Singapore embraces proptech, cues HQ makeover

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FEATURES

Customer Experience

Inside Converge’s move to transform customer experience

Converge COO Jesus Romero discusses how AI tools are reshaping customer experience, improving service speed, and enhancing support channels.

Preparing ASEAN’s workforce for AI and robotics disruption

AI meets data: How Snowflake is transforming businesses

Low code fuels Puma Energy’s digital transformation

OPINION

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