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Customer Experience

Zalora dons Freshworks to jazz up personalised CX

Security

CIAM widely adopted in APAC, but firms low in maturity

AI & ML

Meratus builds logistics super app with Google Cloud, Metrodata

Customer Experience

Lalamove converts loyalty into sales with Freshworks

Customer Experience

Thomson Medical taps Adyen to enhance patient experiences

Customer Experience

Gong Cha stores in Singapore go cashless with Wirecard

Digital Transformation

AirAsia rolls out contactless paths for essential travel

Customer Experience

Prudential brings Huami wearables to Pulse app users

Customer Experience

Zendesk and the art of Mailchimp’s customer support operations

Customer Experience

Informatica drives Jardine Motors’ shift to e-commerce

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FEATURES

AI & ML

How AI is reshaping finance, not replacing it

AI and automation are changing how finance teams work. DataSnipper CEO Vidya Peters shares why the shift is now unavoidable.

Threat intelligence is no longer optional: Group-IB CEO

From 40 minutes to 4: Workato AI chief on sales quotes

This Singapore school is taking AI slow, on purpose

OPINION

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