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Cloud

Carsome consolidates cloud infra with Google Cloud, Searce

Customer Experience

Braze pushes agentic AI with US$325M acquisition of OfferFit

Customer Experience

Singapore Airlines, Salesforce collab on AI-powered customer service

Customer Experience

Telkomsel, Tencent boost CX with AI, cloud-base solutions

Digital Transformation

GXS Bank expands across SE Asia through collab with Thoughtworks

AI & ML

Building a better workplace: 5 wishes for AI in CX

Network

High-speed connectivity elevates live events

Customer Experience

Chelsea Football Club teams up with Twilio to push fan engagement

Cloud

CP Axtra taps Tencent Cloud to boost retail operations across Asia

Strategy

Marketing tech should be more people-focused: NetApp CMO

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FEATURES

AI & ML

Red Hat leaders map out open-source AI direction

Red Hat details its approach to open-source AI, model openness, and emerging adoption patterns across Asia-Pacific.

As AI reshapes attacks, Gigamon CEO flags cloud blind spots

Regulation without stifling innovation: Lessons from Dubai

Lessons from a cyberattack with Troy Hunt

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