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Smart Axiata picks Cloudera to help cater to digitally-savvy Cambodians

Customer Experience

Malaysia Airlines onboards travelers in BNPL thru hoolah

Workplace Evolution

Attensi’s gamified sim training boosts foodpanda partners

Customer Experience

Zalora dons Freshworks to jazz up personalised CX

Customer Experience

APAC firms lead in CX spend amid surge of digital-first customers

AI & ML

FA Thailand picks Stats Perform for data, integrity drive

Digital Transformation

Redefining patient experience during a pandemic through technology

Customer Experience

SAP, Qualtrics push for Singapore as regional hub for XM innovation

AI & ML

Alibaba virtual influencer hypes up Winter Olympics for digital natives

Customer Experience

MSIG Asia soups up omni-channel CX with OpenText

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FEATURES

Big Data & Analytics

How Coles and TfNSW illuminated blind spots through Splunk

Supermarket chain Coles and government agency Transport for New South Wales deployed Splunk for observability capabilities. Their tech leaders and specialists talk about several use cases.

Zendesk CTO on building the “conversational CRM”

How StarHub is addressing the demand for more cloud roles

Zooming in on LingoAce’s digital refresh

OPINION

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