Two-thirds of Oz gov’t rolls out Castlepoint AI

Two-thirds of Australian federal government portfolios have implemented Castlepoint Systems’ AI, showing the public sector’s transition to leveraging ethical, responsible AI for information governance and risk management.

In fiscal year 2023 that ended last June 30, Castlepoint brought into its user community the lead and portfolio agencies in Agriculture, Fisheries and Forestry; Attorney-General’s; Climate Change, Energy, the Environment and Water; Education; and Employment and Workplace Relations, among others.

Castlepoint now manages over 286.5 million records for its clients, equating more than 10 records per Australian citizen, in over 1.6 million separate systems. 

The company has identified more than a quarter of a billion sensitive and high-risk records in enterprises that require protection, and applied records retention rules to these so they can be appropriately preserved or lawfully destroyed, reducing the potential harm of any future data spill.

“Government has significant obligations for compliant information management,” said Rachael Greaves, CEO and co-founder at Castlepoint. 

“The volume of digital records held by Commonwealth entities has jumped from 51 terabytes in 2013, to more than 314,000 TB in 2022,” said Greaves. “There is just too much volume, variety, and velocity of data for legacy control methods to be effective.”

She said Castlepoint has disrupted these traditional models that have failed the test of time, and helped keep the Australian public service at the forefront of accountability and responsibility. 

“By making discovery, audit, privacy, cyber security, and records management part of one enterprise capability, we have joined the hands of compliance and cyber teams united against a common threat environment,” she added. “This has amplified their ability to mitigate the risk of losing our nation’s records which results from a lack of effective command and control.”

Castlepoint supports agencies to discover, audit, and protect high risk and high value information from any system in a single interface with Explainable AI (XAI), and enables them to ease cost pressures and relieve strain on the nation’s public service.

This allows governance teams to have a complete view across the whole environment, and quickly and easily apply security, discovery, and compliance processes. Castlepoint’s XAI is also architected with ethical considerations to ensure decisions about records and their automated management do not pose risks to citizens.

Government customers like the Commonwealth Treasury are using the Castlepoint compliance system for more than just tactical management.