IHH Healthcare ramps up efficiency, services with Oracle  

Image courtesy of IHH Healthcare.

IHH Healthcare (IHH) picked Oracle Exadata Database Service running on the Oracle Exadata platform to modernise its operations in Singapore and Malaysia, aiming to improve patient services, while maintaining the highest level of patient privacy. 

To meet the unique local market and regulatory needs, IHH Singapore has migrated its core application workloads to Oracle Exadata Database Service on Oracle Cloud Infrastructure (OCI), while IHH Malaysia migrated its database workloads to Oracle Exadata Cloud@Customer.  

IHH is one of the world’s largest healthcare networks with more than 80 hospitals across 10 countries including Singapore and Malaysia. 

The group needed a robust database platform to manage massive amounts of data, keep it secure, and use it to improve patient outcomes. 

IHH Singapore migrated its core application workloads to Oracle Exadata Database Service on OCI including its electronic medical records used by IHH Singapore’s more than 5,000 staff to support its patients, enterprise data warehouse and laboratory information systems. 

Meanwhile, IHH Malaysia consolidated and migrated its database workloads including its patient management system, appointment booking system, lab information, and billings to Oracle Exadata Cloud@Customer to meet stringent data residency and compliance requirements. 

By consolidating its disparate on-premises database systems in the cloud, IHH improves patient and clinician user experiences with faster and more reliable access to secure, up-to-date information. 

Linus Tham, group CIO of IHH Healthcare, said that with the support of Oracle Exadata Database Service on the Exadata platform in Singapore and Malaysia, they are able to leverage cloud benefits while complying with local regulatory requirements. 

“This migration marks a significant step towards establishing a unified digital healthcare ecosystem, crucial for dismantling data silos, and enhancing data analytics capabilities for our physicians,” said Tham.

“By alleviating administrative burdens, our physicians can dedicate more attention to patient care,” he said. “This also aligns with our strategy to use innovative technologies such as AI to deliver world-class healthcare services.” 

IHH selected the Oracle Exadata platform on OCI and Cloud@Customer deployments for its scalable high performance and integrated high availability, data protection, security, and disaster recovery capabilities which are critical to support continuous operations. 

Chin Ying Loong, regional managing director, ASEAN and South Asia Growing Economies (SAGE) at Oracle, said cloud technology serves as the cornerstone for the future of healthcare, facilitating collaboration and unifying data across the healthcare ecosystem. 

“As the need to analyse data in real-time intensifies, the Oracle Exadata platform can provide the industry with high performance database services on OCI or Cloud@Customer options to store, process, and protect patient data,” Chin said.