Singapore Airlines taps Sourced Group to push cloud-first strategy

Photo by Tom Dennert

Singapore Airlines (SIA) has engaged Sourced Group to help modernise the airline’s application development process by establishing a new cloud delivery pipeline.

Sourced also helped migrate applications from SIA’s data centre to the AWS Cloud and provided training in cloud and modern DevOps practices.

Cloud adoption and application development modernisation are elements of SIA’s digital transformation program, which will enable the airline to better serve its global customer base through increased agility and innovation.

Sourced delivered the essential AWS Cloud infrastructure, application pipelines and compliance templates — including the extensive security and controls necessary to meet regulatory requirements — in six weeks using its Cloud at Scale Core Foundations program.  

This program shortens lead times and enables enterprise clients in regulated industries to realise early benefits of cloud adoption.

Further, Sourced was involved in the adoption of modern application development methods, including continuous delivery and rolling immutable infrastructure to enable high velocity application updates.

Through automation using serverless technologies such as AWS Lambda, SIA can make changes to an application in a matter of minutes and build multiple versions of the application per business day without downtime using Sourced’s blue/green deployment methodology.  

This rapid creation of environments and dramatic increase in production release velocity has been key to accelerating innovation and customer outcomes in Singapore Airlines.

Additionally, SIA gained heightened visibility into key operations with the release of an early warning system that provides the airline with real-time reporting and SLA management of their downstream APIs, dependant services and providers.

Sourced further transformed SIA’s operational environment with the implementation of real-time booking metrics, replacing a daily manual reporting process with automated, five-minute interval updates of overall booking loads.

“Working closely with the SIA team, we were able to rapidly deliver a secure and resilient cloud native platform built on AWS and introduce new application development concepts to the organisation,” said John Painter, managing director for ASEAN at Sourced. “This is a fantastic direction for SIA, and key to long term strategic success.”