Agoda transforms CRM to face fast-changing travel, CX needs

At Agoda, which has 5,500 employees across 35 countries, the pandemic was an opportunity to transform its technology stack, particularly its CRM.

Securing network access as employees work from anywhere

Experts discuss the challenges posed by the 'anytime, anywhere enterprise', specifically the network security hurdles faced by IT teams.

Shaping the next generation of automation champions

We spoke with educators Tang Kah Heong and Vincent Lim Boon Yang on all things automation, including use cases, the talent crunch, and the future of RPA.

On the ransomware scourge faced by APAC businesses

Ransomware and IoT attacks are converging. Here are several 2023 trends that they portend, and how companies can minimise their risk.

Navigating communication and collaboration issues in hybrid work

How do companies navigate the technical complexity of messaging platforms and collaboration apps to ensure that the quality of work is never compromised?

Alcatel-Lucent Enterprise, Philippine partner to rev up biz in the islands 

Communications, networking and cloud solutions provider Alcatel-Lucent Enterprise (ALE) has partnered with Gur Lavi (GLC), a business communications specialist and one of the fastest-growing telecommunications distributors...

Trust signs up 300,000 in 2 months as Singapore’s 1st digital native bank

Trust Bank, touted as the first first built-in-the-cloud, digitally-native bank in Singapore, said it onboarded more than 300,000 customers within two months of its...

Establishing a connected foundation for the world’s smart cities

Here are a few ways the integration of emerging tech like AI, cloud, and IoT into urban planning creates more connected smart cities.

Learning to accept the winds and pains of change

Businesses must tread a fine line in balancing the pros and cons of upgrading their data backup systems.

Cloud adoption — stepping up from ground zero

Here are some of the barriers and considerations that organisations must deal with to realise the full potential of the cloud.