Oona Insurance, InsureMO team up for digital push in SE Asia

Oona Insurance chose InsureMO as its preferred partner to support it in driving digital transformation in the Southeast Asian (SEA) insurance sector. 

This collaboration is expected help Oona on its journey to build the leading digital insurance-as-a-service platform in the region. 

By leveraging InsureMO’s platform, Oona will enhance digital consumer experiences to support its regional digital strategy, with a focus on agility, scalability, and tailored solutions for over 2 million customers across its current markets in Indonesia and the Philippines. 

Despite the challenges of integrating legacy systems from Oona’s acquisitions, InsureMO’s solutions will ensure a smooth and efficient transition with an accelerated time frame.

Oona intends to introduce new digital platforms for customers, employees, agents and other partners, with implementation already underway in the region. 

One of the immediate examples highlighting the speed and agility of this collaboration is the launch of a new general insurance product in Indonesia this month, the Oona Smart Flight Delay Insurance, accessible via chatbot and WhatsApp, a first for the Indonesia market and a global first use of ChatGPT for insurance sales.

One key benefits of the partnership is accelerated implementation and Efficiency. InsureMO’s platform, deployed in under two months, provides Oona with a regional insurance infrastructure to incorporate best-of-breed applications for both front and back-office operations.

Another benefit is digital transition expertise. Oona can smoothly progress in its digital era transition without disrupting its established operational backbone, while InsureMO actively participates in the digital transformation of the insurance industry in SEA through Oona.

A third benefit is expedited business growth. Leveraging InsureMO’s capabilities, Oona is strategically planning for a strong digital presence regionally, particularly through the development of new products and services.

Abhishek Bhatia, founder and group CEO of Oona, said InsureMO’s capability to seamlessly create and connect diverse distribution channels gives Oona an edge, allowing the insurer to accelerate their time to market for new and existing products.

“InsureMO’s platform is designed to empower Oona in modernising its core systems without necessitating replacements in the existing back office, paving the way for Oona’s rapid digital shift,” said Woody Mo, CEO of InsureMO.