Minor International enhances employee experience with Workday

Thailand-based Minor International, one of the largest hospitality, restaurant, and lifestyle groups in the Asia-Pacific region, is working with Workday to ramp up employee experience and talent management across the entire organisation.

Minor International needed an agile global talent management system to support its strong growth ambitions across all its business units and integrate its workforce globally. 

By leveraging Workday solutions that are powered by artificial intelligence (AI), Minor International expects to be able to streamline its HR processes and empower employees to be their most productive. 

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“At Minor, we are a people-powered business and it is as crucial for us to deliver exceptional experiences for our customers as for our people,” said Aurakanda Attavipach, chief people officer, Minor International. 

“From enhancing employee engagement experience on routine HR tasks through to facilitating talent optimisation programmes, our team is now better equipped to support our employees holistically,” she said.

Through the upcoming deployment of Workday Human Capital Management, manual workflows will be automated, freeing up time for employees to take on more value-added tasks. 

In addition, with Workday’s cloud-based solution, Minor International can now connect with its third-party providers around the world more seamlessly and gain a comprehensive view of data globally.

Further, Minor International’s leaders can harness the power of data-driven insights through a single system for talent optimisation and to make more informed and faster decisions. 

For example, they can tap into critical data such as performance, skills, and career interests, to understand the talent that already exists within their workforce and identify opportunities to upskill employees for stronger business success.

With Workday, Minor International also expects to be able to build tailored, concierge-style experiences for employees, with recommendations and steps to succeed in their roles.

“With a happier, more engaged workforce, Minor International not only retains its best and brightest talent, but also help ensure that a welcoming, inclusive environment is cultivated where employees can thrive and deliver world-class hospitality to customers,” said Pannie Sia, Workday general manager in ASEAN.