Digitalisation can help transform all back-office operations for enterprises- from creation of documents to sharing and collaboration. However, digitisation is often enforced top down, and the biggest challenge is usually the last mile – getting employees to use an entirely digital workflow in their daily tasks. How can this challenge be overcome? What are the biggest hurdles in transforming enterprise processes from paper-based to digital workflows, especially in times of the pandemic? In terms of security, what are some of the most important factors to keep in mind when moving to digital workflows? What common pitfalls should enterprises look out for?
Rajesh Patil, Head of Territory and Channel Sales at Adobe Southeast Asia takes us through these issues and more.