Zendesk CTO on building the “conversational CRM”

Adrian McDermott, CTO at Zendesk, talks about conversational CRM, major career lessons, CX predictions, and more.

Constructing and countering deepfakes

Artificial Intelligence (AI) bears the capacity to effectively manipulate photos and videos, often leading individuals to believe that the illusion is real. With the...

Unpacking the nuts and bolts of machine learning

With the increasing adoption of machine learning (ML) across industries to solve complex business problems, tasks which previously required a great deal of resources...

Cohesity’s COO/CFO: Why enterprise AI resilience matters

Cohesity COO/CFO Eric Brown discusses agentic AI, enterprise AI resilience, governance, and the role of power users in adoption.

Traveloka, QBE share strategies for data democratisation

At Tableau's DataFest Asia Pacific 2022 conference, Traveloka and QBE Insurance shared how they approached data democratisation.

M1 boosts digital transformation with Snowflake

Unlocking agile analytics and secure data management, M1 gains valuable insights through its partnership with Snowflake.

Aggregating client data into a single source of truth

Heroes of Digital is a Singapore-based digital agency that has recently adopted a data-driven approach with an integrated digital marketing strategy; one that employs...

VAST Data Co-Founder on building AI before the hype

Built before AI went mainstream, VAST Data’s early infrastructure bets shaped its approach to storage, scale, and consolidation.

Virtual events are not the new normal – but hybrid events...

There’s something meta about attending a virtual business conference on Zoom where the keynote speaker is Zoom founder Eric Yuan talking about how Zoom...

CEO Vision: Transforming Singapore’s real estate with proptech

APAC Realty and ERA Asia Pacific's Marcus Chu talks about how they embraced technology and coped with the pandemic's disruption.

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Logitech panel: Workplace friction hurts productivity

IT leaders from Accenture, Agoda and PwC discuss removing workplace friction to improve productivity and employee experience.

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