XL Axiata picks Solace for enhanced data offers

XL Axiata has chosen Solace to facilitate real-time data flow for its data management mobile application, MyXL, to cater to the needs of Indonesia’s growing number of mobile internet users.

The telco seeks to drive greater customer engagement and create new revenue streams through data-based services on the MyXL application. The adoption of Solace’s event broker technology underpins critical real-time data flow between XL Axiata’s mobile application and microservices. 

This allows XL Axiata to build a more powerful, responsive, and feature-rich customer application that can reliably deliver new experiences for their customers by working with partners such as restaurants, hotels, and more.

Before implementing Solace’s event broker technology, the MyXL application ran on a service-oriented architecture. However, with Indonesians’ increasing demand for online video and social media content in recent years, coupled with the relatively low price of data per gigabyte, XL Axiata needed to re-evaluate its IT infrastructure to handle the unprecedented volume of data consumption. 

With a cloud-friendly system that integrates multiple systems and clouds, XL Axiata can now more easily connect to its partners and modernise its analytics infrastructure to become more real-time to drive targeted and personalised customer experiences.

“Working with Solace has helped to future-proof our MyXL application to easily onboard new systems and partners,” said Yessie D Yosetya, chief information-digital officer of XL Axiata. “It also helps us to roll out new services like 5G, which will enable next-generation applications for our customers.”

Kent Nash, Solace general manager for the Middle East, Asia Pacific and Japan, said the partnership with XL Axiata marks an exciting new milestone for Solace in the region as we seek to support more businesses in achieving real-time responsiveness.