XL Axiata picks ForgeRock to streamline customer-facing systems

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XL Axiata in Indonesia has selected the ForgeRock Identity Platform to launch a cloud-based initiative to unify its many customer-facing systems.

The mobile telecommunications provider with more than 55 million subscribers sought a secure and reliable identity management platform to unify the way its customers access its services.

XL Axiata also needed a partner that could provide consent management capabilities to give their customers control over their own data. The company’s goal is to deepen customer relationships and build greater trust by providing a way for users to decide what personal information the company can hold, and why.

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“Along with our efforts to accelerate digital transformation initiatives, we needed a partner able to support us long term and help us give our customers control of their own data,” said Yessie D Yosetya, chief information and digital officer of XL Axiata.

The ForgeRock Identity Platform offers robust capabilities for all identities — workforce, consumer, and things — fuelled by intelligent identity orchestration with extensive adaptive and contextual authentication, comprehensive integration accelerators, rich security, privacy, and consent features.

The latest release radically simplifies IAM, giving organisations the tools needed to provide friction-free digital experiences securely. The platform is cloud- and DevOps-ready, allowing customers to automate cloud deployments and to deploy millions of identities within minutes on AWS, Google Cloud, OpenShift, and Microsoft Azure.

ForgeRock further protects workloads also on bring-your-own-cloud, hybrid-cloud, and multi-cloud models, eliminating cloud vendor lock-in.

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