Vietnam Airlines, Vietnam’s flag carrier, has expanded its partnership with Adyen to leverage the latter’s global acquiring capabilities.
This enables seamless payment experiences in markets like Japan, Australia, the United States and Europe, among others.
The single integration with Adyen allows faster, more reliable transactions in credit cards and selected local payment methods like Alipay and WeChat Pay.
Adyen’s acquiring capabilities connect businesses directly to Visa and Mastercard card schemes, helping the airline benefit from local market conditions and generate higher authorization rates and lower transaction fees.
Since the expansion of partnership, Vietnam Airlines has seen up to a 5% uplift in authorisation rates.
“With Adyen’s global reach and advanced payment solutions, we can offer travelers around the world a smooth, secure, and flexible payment experience—supporting major card networks and emerging payment methods alike. This collaboration enables us to elevate the passenger journey while boosting operational efficiency and fostering innovation,” said Bui Tran Cuong, deputy director of finance and accounting at Vietnam Airlines.
