Vallen launches e-commerce play with Infor

Vallen has rolled out Infor CloudSuite Distribution Enterprise solution across four countries and 15 locations in Asia to better manage the complexities of owning and managing inventory. 

In the process, Vallen has reduced total cost of ownership by 30% while achieving increased visibility, agility and innovation across the company, as well as creating an additional revenue stream with the launch of its e-commerce business. 

Dedicated IT support cost is kept to a minimum with a lean IT team of only two to three to support the company across Singapore, Malaysia, Thailand and China.

Harnessing SaaS technology to create an additional revenue stream in the new e-commerce platform is a big plus and aligns with the strategic intent of Vallen’s digital plan for growth.

The company’s integrated e-commerce platform allows seamless management and ease of overall configuration for the onboarding of new customers and managing new business opportunities, without having to deal with the complexities of other third-party applications.

Key to the company’s digital strategy is a nimble and highly-scalable platform afforded by Infor’s multi-tenant SaaS solution to support growth spurts and increase customer intimacy. The company is expecting to grow at a CAGR of 25% over the next five years.

“Five years ago, Vallen went through a huge growth spike. It took us years to digest it. We missed a tremendous market opportunity because our platform, systems and capabilities were not robust enough to scale quickly and support the demand for our solutions and services,” said Andrew Bennett, CEO of Vallen-Asia.

“With Infor CloudSuite Distribution Enterprise, we will be better poised to capitalize on those market opportunities in a way that doesn’t require us to stop,” said Bennett.

Bennett said that they had selected Infor for the upgrade because of the continuity it enabled. 

On the multi-tenant cloud, it is able to take advantage of auto-updates to the latest versions. A pre-condition for leveraging Infor’s extensibility platform is to be as vanilla as possible and Vallen has chosen to change a few business processes by doing so.