UnionDigital Bank in the Philippines has deployed iProov solutions to protect against account takeover and mule activity.
iProov’s solutions now power UnionDigital Bank’s risk-based authentication strategy, delivering unique flexibility to apply heightened security for high-risk transactions while ensuring a fast, frictionless experience for everyday use.
Risk-based authentication enables the bank to deliver a safe and inclusive digital experience for the underbanked and underserved communities in the Philippines who depend on mobile devices for everyday financial services.
A global surge in sophisticated, AI-driven threats has put the financial services sector on high alert. This has intensified the focus in the Philippines on enhancing resilience against cyber threats like account takeovers (where fraudsters gain illegal access to a user’s account)and mule activity (which involves using accounts to launder illicit funds).
To combat these risks, UnionDigital Bank decided to upgrade its previous device-based biometrics technology to align with the increasing focus from financial regulators globally, including the Bangko Sentral ng Pilipinas, on strengthening security measures to protect consumers.
With iProov, the bank can select between them on every transaction, to ensure the right level of identity assurance for each specific action. Express Liveness provides fast, seamless verification for transaction limit increases, while iProov Dynamic Liveness delivers heightened fraud resilience for new device log-ins.
This enhances security and deepens customer confidence while maintaining a seamless user experience, a model the bank plans to expand in the future.
“As we shift toward risk-based authentication, we need a flexible and future-ready solution. ,” said Russell Hernandez, CISO at UnionDigital Bank. “iProov’s internationally proven ability to deliver ease of use, speed, and high security assurance — backed by reliable vendor support — ensures we can evolve our fraud defenses while sustaining customer trust and confidence.”
