The Office of Insurance Commission (OIC), Thailand’s insurance regulatory authority, has modernised its data infrastructure with NetApp solutions.
The deployment of the NetApp data platform, including enterprise storage, is central to the OIC’s push towards digital transformation and sustainability, and its goal of becoming a digitally empowered, data-driven regulator.
By modernising its infrastructure, the OIC is accelerating the processing of data, which is critical for operational efficiency and governance, strengthening its overall cyber resilience and advancing their vision of AI-powered regulation from market surveillance to risk assessment and fraud detection.
The OIC plays a vital role in Thailand, ensuring that insurance businesses operate with financial integrity, transparency, and in alignment with the public interest. The authority protects policyholders, promotes fair competition, and fosters innovation to strengthen the sector’s contribution to national development.
OIC also regulates the operations of insurers, brokers, and agents, ensuring that they adhere to industry standards, and supporting innovation to enhance service quality.
Enabling operational efficiency
Prior to choosing NetApp, the OIC faced key IT challenges, including legacy storage performance that was not up to par, a complex and time-consuming data backup process, and a lack of flexible scalability to meet their rapidly growing data demands. These issues resulted in delays in processing data for governance, as well as increased business risk from slow core system recovery.
NetApp has enabled the OIC to overcome these challenges, transforming its operations with measurable efficiencies and strengthened resilience.
These include accelerated data protection and recovery; faster access and responsive efficiency; cost management and scalability; efficient hybrid cloud data network and; improved cyber resilience.
“Processing and analysing data for governance is critical for our organisation, and with NetApp, we are now able to do so at a much quicker pace, reducing data bottlenecks and saving storage space,” said Somkiat Wattanaprasobsuk, Assistant Secretary-General for IT at OIC.
“The NetApp data platform has allowed our IT departments to focus more on developing new innovations—such as our Open Insurance Ecosystem and AI Governance Guidelines—and less time worrying about regular maintenance and managing crashes,” he said. “We are confident that this reliable and stable foundation can support our future data growth and progress towards becoming an AI-driven regulator.”
Unnop Wadithee, country manager of NetApp in Thailand, said that with hybrid environments now a staple of modern business, the ability to access and manage data across them is essential.
“Through this partnership, NetApp is happy to help the OIC accelerate innovative progress and improve their data operations and efficiency, to support the development and growth of the Thai insurance industry,” he said. “The NetApp data platform is purpose-built to provide the cyber resilience and consistent data governance that they need across hybrid cloud workloads.”
