The Thailand Immigration Management System (THIM), the country’s first web and mobile application for national immigration management built on AWS, is now available for download in a pilot.
Developed by Digital Identity in partnership with the Thailand Immigration Bureau, THIM leverages AWS cloud services to help modernise the immigration process for Thailand, home to Bangkok, the world’s most visited city by international arrivals in 2025.
THIM is designed to help travelers save time and complete their arrival card in just three minutes, offering a more convenient and streamlined border experience.
For the first time, international tourists visiting Thailand can complete their arrival registration digitally before they land. The app currently supports English, Russian, Japanese, and Chinese languages, with plans to add more languages in the coming months.
“Thailand’s immigration system serves approximately 30 million international tourists annually, and it is our responsibility to ensure that every traveler’s experience at our borders reflects the modern, welcoming nation we are,” said Pratya Prasarnsuk, Deputy Commissioner of the Immigration Bureau.
“By embracing cloud technology, we have reduced processing times significantly while strengthening our national security capabilities,” said Pratya.
Natakorn Tanachaihirun, CEO of Digital Identity, they built THIM to make sure that Thailand’s border is wide open and secure at the same time.
THIM’s architecture leverages AWS services deployed in the AWS Asia Pacific (Bangkok) Region across three factors — document verification, compute and orchestration, and security and compliance.
“Across Southeast Asia, we’re seeing a fundamental shift in how governments think about digital infrastructure, not as a back-office upgrade, but as a strategic enabler of national competitiveness and citizen trust,” said Vatsun Thirapatarapong, country manager of AWS Thailand.
THIM is designed to serve as a comprehensive digital services center for the Immigration Bureau, with planned capabilities including appointment booking, e-Extension, issuance of transaction-related certification documents, and other immigration-related digital services. Visitors can download the app on the Apple and Android store.
