Tenaga Nasional limbers up to enable new services

- Advertisement -

Tenaga Nasional (TNB), the largest electricity utility in Malaysia, picked Capgemini and Google Cloud to design an enterprise-wide Application Programming Interface (API) strategy, as well as implement the latter’s Apigee API Management Platform, which allows the company to enable new agile ways of working. 

The more open digital backbone now provides the flexibility TNB needs to connect with the outside world, generate new revenue streams, and accelerate innovation. 

TNB serves over 9.4 million citizens in Peninsular Malaysia, Sabah and Labuan. To remain responsive to the needs of its stakeholders and the marketplace, TNB was keen to modernise its technological infrastructure, in order to make way for new integration technology such as microservices.

- Advertisement -

Hence, TNB launched a comprehensive enterprise-wide API adoption program to build, deploy and scale APIs and introduce new agile ways of working to accelerate its digital maturity from within. 

This involved updating its existing API products, expanding its in-house digital capabilities, as well as exploring non-regulatory revenue streams from API monetisation leveraging an API Management tool. Capgemini also facilitated a cultural mindset shift to drive API literacy across TNB for better knowledge sharing and collaboration on API development. 

The more agile and flexible infrastructure has helped TNB to unlock newly consolidated data and services, opening them for broader consumption by internal and external customers, as well as enabling reusability, enhanced security, and the strengthening of governance requirements. 

“TNB is constantly looking into opportunities to capitalise on the impact of technology disruptions to unlock new growth,” said Fazil bin Ibrahim, CIO of TNB.  

Olaf Pietschner, CEO of Capgemini in Asia-Pacific, said API-led connectivity enables enterprises to seamlessly integrate multiple technologies together to create unique and valuable offerings for customers and the broader ecosystem. 

Jagannath Narendran, director of business application platform at Google Cloud in Asia Pacific, said that with Apigee, TNB can rapidly build and monetise APIs that are secure and scalable, and expand the canvas of possibilities for both TNB and its customers. 

- Advertisement -