Telkomsel and Tencent Cloud signed a strategic partnership on AI and cloud-based solutions development, which is expected to see the Indonesian digital telecommunications service provider harnessing various B2B and B2C solutions.
These include AI Generated Content (AIGC), AI Translation, and electronic know-your-customer (e-KYC) solutions like Palm Verification, and other AI capabilities.
Tencent Cloud will also support cloud cost optimisation for Telkomsel, including public and hybrid cloud collaborations with Telkomsel.
Wong Soon Nam, director of planning and transformation at Telkomsel, said the partnership aligns with their “vision to accelerate Indonesia’s digital transformation and improve its technology sector.”
Poshu Yeung, SVP at Tencent Cloud International, said the partnership is intended to accelerate the adoption of more efficient and secure digital solutions to support digital transformation across various use cases.
The Telkomsel-Tencent Cloud partnership covers three main items. First is eKYC solution development in the form of Palm Verification for the B2B segment. Telkomsel and Tencent Cloud now provide Palm Verification technology for the B2B segment that can improve the security and reliability of their digital identification systems.
Second is AIGC and AI Translation development. Both companies are developing AI-Generated Content (AIGC), AI Translation, and other AI-based capabilities for B2B and B2C segments.
And third is cloud cost optimisation. Tencent Cloud will support cloud cost optimization for Telkomsel, including public and hybrid cloud collaborations with Telkomsel.
This partnership enables Telkomsel to improve its operational efficiency and digital infrastructure scalability to provide faster, more stable, and cost-effective services.
The partnership is a continuation of their previous digital innovation efforts. Telkomsel and Tencent Cloud previously succeeded in pilot testing the Palm Verification technology for B2C customers at Telkomsel’s GraPARI outlets in 2024.
The updated collaboration is intended to see this technology extended to the B2B enterprise segment as part of Telkomsel’s business solutions strategy.
