TeamViewer to acquire 1E for US$720M

TeamViewer, specialising in remote connectivity and digital workplace solutions, has signed an agreement with Carlyle Europe Technology Partners (CETP), part of global investment firm Carlyle, to buy London-based 1E at an enterprise value of US$720 million.

The transaction is expected to close in early 2025 after obtaining all necessary regulatory approvals. 

This positions TeamViewer as a strong player in the digital workplace market by integrating TeamViewer’s remote access and support expertise with 1E ’s autonomous IT platform. 

The combined offering enhances customer benefits by proactively preventing IT issues and providing efficient remote expert support to resolve them. 

Together with 1E, TeamViewer will deliver a one-stop-shop for IT operations, intelligent endpoint management and enhanced user experience in the digital workplace.

With its workforce of about 300, 1E offers a DEX platform that promises real-time visibility on enterprise IT landscapes, promptly identifying issues as they arise and automating remediation directly on the endpoint. 

This minimises downtime, disruptions, and costs as well as enhances overall IT performance, employee experience, and satisfaction. 

This acquisition is expected to deliver a number of additional strategic benefits — drive innovation and AI development, expand total addressable market, accelerate enterprise growth, and strengthen geographic footprint and realize strong revenue synergies.

Mark Banfield, CEO of 1E, will become a member of TeamViewer’s Management Board, and act as chief commercial officer of the group. Additionally, TeamViewer intends to appoint Stephen Tarleton, chief marketing officer of 1E, as its CMO and a member of TeamViewer’s senior leadership team. 

At the same time, TeamViewer’s supervisory board has agreed a three-year contract extension for chief product and technology officer, Mei Dent, to continue building on the excellent progress on TeamViewer’s product and R&D strategy within the management board. All 

Oliver Steil, CEO of TeamViewer, said that with the acquisition of 1E, TeamViewer will enter a new era of intelligent endpoint management by providing customers with a smart solution for preventing and tackling technology issues with minimal friction. 

“Together with 1E, we are ideally positioned to meet growing customer demands for more real-time, automated, and proactive approaches in the IT and the OT space, said Steil. “TeamViewer’s largest acquisition to date marks an important step forward to accelerate enterprise growth, drive innovation and deliver greater value to our customers.”