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How BNPL is redefining the customer journey

The growth of e-commerce during the pandemic is fuelling the rise of “buy now pay later" financing. Here are some of its advantages.

Understanding the evolved consumer in a digital decade

Today, providing a consistent omnichannel customer experience is pivotal amid the changes brought by COVID-19. Here is an exploration how.

Online retail war—A battle of data, system, & network Performance

Going into the second half of 2020, things are wholly different from the same time last year. The global pandemic has caused a fundamental...

The Challenger challenge: porting in-house systems to the public cloud

We often talk about digital transformation as though it’s something that can be done in the span of a quarterly or annual IT refresh cycle –...

The drive for merchant innovation in Asia

The need to shift online, or to bolster a company’s online presence, is a long forgone conclusion for the retail conversation in Asia, with consumers and businesses...

Beating fraudsters at their game – How to address the challenges...

The growth of e-commerce in Asia Pacific (APAC) has been well-documented. One only has to look at investments in, and sales recorded from, annual shopping events...

Details about Sephora’s data breach

Updated on 1 August with technical details of the breach from cybersecurity company Group-IB. French multinational beauty product retailer Sephora has made an announcement in...

Southeast Asia’s largest TCM brand unveils new rewards partner

Eu Yan Sang, the largest Traditional Chinese Medicine (TCM) player in Southeast Asia, established in 1879, has joined BookDoc as a new Activ Reward Partner. This...

Why are retailers putting blockchain in the food supply?

The distributed ledger technology known as blockchain is typically associated with cryptocurrencies like Bitcoin, but in fact blockchain can potentially be used to track...
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