Summit Homes Group, a Perth-based leading residential builder is working with Macquarie Telecom to enhance its operations, decrease costs, and improve customer service as it delivers modern builds for Western Australia’s growing population.
As Summit Homes’ business expanded from 280 to more than 500 staff in the last few years, with multiple additional sites, the company sought to enhance its operations with a more integrated and efficient telecommunications solution.
The company engaged in a tender process to find a comprehensive networking upgrade that would replace its existing environment and streamline infrastructure management, enhance security, and improve bandwidth across current and future sites.
“We prioritise building strong relationships with our clients and understanding their unique requirements for traditional homes, unit developments, renovations, modular and ‘innovative tiny’ homes,” said Summit Homes IT manager Fabio Fusari.
“When it comes to people’s homes, personalised interactions and proactive communication aren’t ‘nice-to-have’, they’re critical,” said Fusari.
Having partnered with Macquarie Telecom in 2003 for a mobile fleet of over 200 services, Summit Homes made the decision to rely on its trusted partner once again. The Australian telco rolled out a robust, secure, multi-carrier access wide area network (WAN) to all sites.
With the new agreement, Summit Homes has seen improved network infrastructure which resulted in improved connectivity and efficiency across all sites and primed the company for continued expansion.
Also, Summit Homes has seen cost savings and a reduction in administrative overhead, allowing the company to focus more on its core business of building quality homes and providing competitive customer service.
