Stabilising Critical IT Services:
A Workshop

Live online workshop on 16 September 2020 (Wednesday)
Duration: 1 hour 15 minutes

A deep dive training session on understanding application delivery and load balancing technologies for improved latency, performance & scalability.

Meant for IT decision makers and application leaders, and specially designed for an Asia-Pacific audience.

9am — India
10:30am — Bangkok & Jakarta
11:30am — Singapore, HK, Manila, KL & Perth
1:30pm — Sydney & Melbourne

Unforeseen global events, as well as local business disruptions can break service delivery or overload resources for an enterprise. The current situation with COVID-19 is a case in point - it has created an unprecedented demand for digital services so that organisations can continue operations under social distancing and lockdown conditions.

Enterprise digital platforms have been repeatedly overwhelmed and unable to cope with the demand around the globe. Economic activity has cut off revenue, budgets are frozen, sites closed and user demand is surging. At the same time, enterprises require rapid changes to application workflows, features and logic in order to roll out their responses to COVID-19.

What is the IT team to do? We're running this workshop to address these specific issues. Here's the outline:

1. An introduction to load balancing: simple ADC example + simple GSLB example

2. A deep dive into Stabilising Critical Services

- Bringing in scale & resilience
- Securing Internal applications that are now Public
- Controlling deployments of new features & changes
- Two simple techniques at a server and site level: Blue/Green Deployment Pattern & Canary Deployment Pattern

3. A walkthrough on load balancing infrastructure and actual examples

This workshop will cover:

How IT operations can bring stability to systems while also making an unprecedented number of risky, rushed changes.

How IT teams can ensure stability and access under dramatically changing circumstances seen since the advent of the pandemic.

Specific, practical techniques for reducing the risk surrounding changes and deployments which can be used to immediately reduce the time to recover from a failed change and to add scalability and fault tolerance to applications.

How to handle systems that need to be changed on a daily basis to address new use cases, regulations, services and demands driven by COVID-19.

How to use two simple techniques at the server and site level to ensure rapid but stable roll outs and provide almost instant rollback should fatal issues be detected.

Once the road to recovery is in place, what can a business do to ensure that long-term resilience is baked into the enterprise, rather than firefighting at the last minute and reinventing the business continuity plan all over again?

Your hosts

Ben Hodge (Workshop Leader)

Principal Technical Advisor, Kemp

Benjamin Hodge serves as Principal Technical Advisor at Kemp Technologies, operating under the Office of the CTO. He is responsible for the Strategic Technology and Research (STR) group that generates product and technology research. He has been responsible for creating and scaling customer support, sales engineering and professional services organizations for high-growth security and network companies, including Sophos and Astaro AG. Benjamin focuses on technology disciplines that include cloud computing, configuration management, analytics, microservices, and artificial intelligence, as well as organizational trends such as DevOps, GitOps, Lean and Agile Development, and digital transformation.

Vik Sharma (Panelist)

Head of Information Technology, Balmain NB Corporation

Vik is the Head of IT at Balmain NB Corporation. He has extensive experience in project management, IT infrastructure, Database Administration, Systems Engineering, Web and Application Development. Vik holds a Managers Certificate in ITIL, a Bachelor’s degree in Computing and an MBA from the Australian Graduate School of Management. He is a Microsoft Certified Professional and an active member of the Australian Computer Society. Balmain is a broad based financial services organisation, with activities spanning commercial mortgage finance (both arranging and lending) and investment funds management. It is the region’s leading non-bank commercial loan manager, with 40 years of experience and $5b in assets under management.

Rahul Joshi (Moderator)

Head of Content, Jicara Media

Rahul is the Managing Editor for Frontier Enterprise. His background is in computer science, and he has worked as a B2B tech marketer in the past.

Register now and get started
on your Application Experience roadmap!

16 September 2020 (Wednesday)

9am — India
10:30am — Bangkok & Jakarta
11:30am — Singapore, Hong Kong, Manila, Kuala Lumpur & Perth
1:30pm — Sydney & Melbourne

About the organisers

This workshop is organised by Frontier Enterprise and hosted by Kemp.

Frontier Enterprise is one of Asia's leading enterprise technology publications.

Kemp powers always-on application experience (AX) for enterprises and service providers, simplifying how customers optimize, analyse and secure their applications across private and multi-cloud environments.

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