St John NSW gears up vs cybercrime with Macquarie Cloud Services

Photo courtesy of St. John NSW Northern Beaches Division

Australia-based charity St. John Ambulance NSW is working with Macquarie Cloud Services, part of Macquarie Telecom Group, to provide cyber protection across its cloud environment. 

With round-the-clock monitoring and threat detection, St John NSW is safeguarding patient, staff and volunteer information against the growing cyber threat faced by the healthcare sector.

Founded in 1883, St John NSW is a charity that saves lives through first aid. This includes via paramedic services, training and advocacy, right through to assistance provided during natural disasters and at large-scale events.

Peter Bouhalis, CIO at St John NSW, said that moving to the cloud combined with rising cyber-crime accelerates the need for every business leader to give security a higher priority. 

“Keeping our systems safe for our internal staff and our volunteer members is a full-time job” said Bouhalis.

With the Managed Detection and Response solution, powered by Microsoft Sentinel, the charity has front row seats to its security posture, with the ability to monitor the entire perimeter and detect threats in real time.

Macquarie has also worked with St John NSW to offer tailored solutions and ongoing cyber education, primarily through a Threat Intelligence Platform, which is the culmination of input from more than 40 data sources. 

Bouhalis said this has played a crucial role in keeping St John NSW secure amid industry-wide skills shortages.

“It is difficult for small organisations to hire their own cyber security personnel (and) Macquarie helped us introduce tailored conditional access policies to help them,” he said.

Naran McClung, head of Azure and Consulting at Macquarie, said they recognize know the importance of St John NSW, and by extension the importance of keeping its data safe from criminals. 

“By leveraging a solution that is fast, reliable and spans its broad tapestry of stakeholders, St John NSW is upholding its enduring reputation for keeping Australians safe,” said McClung.