Singtel shells out $45 million to sharpen digital skills

Singtel is investing Singapore $45 million over three years to deepen the digital skills of its 12,600 employees and enable them to thrive in the digital economy. 

The company said the initiative, dubbed ACT, aims to Accelerate employee learning and skills development, empower employees to Co-create their skills pathways and Transform employee roles to ensure they remain relevant in the digital economy.

“The ACT initiative includes programmes that encourage employees to embrace continuous learning and actively manage their professional development in anticipation of longer career spans,” Singtel’s group chief human resources officer Aileen Tan said. “This will ensure we have an agile, future-ready workforce that can meet the demands of the new economy.”

In light of this, Singtel and the Union of Telecoms Employees of Singapore (UTES) inked a three-year memorandum of understanding on the formation of a Company Training Committee (CTC) to implement the ACT initiative.

Singtel also opened its Singtel@8George, a facility for Singtel employees to come together to learn, ideate and innovate. It has four levels of multifunctional and interactive spaces for activities such as training, team building workshops, townhalls and hackathons.

To support the ACT initiative, Singtel recently launched a digital learning app called CURIOUS to help employees on their digital learning journeys. It features curated learning channels with some 100,000 courses and videos covering topics from technology to leadership.

This will complement classroom sessions and on-the-job training, enabling staff to develop new competencies in areas such as analytics, automation and design thinking, in a shorter time. The app also allows employees at every stage in their careers the flexibility of customising their learning experience according to their individual needs. 

As Singtel’s businesses and operations evolve, job roles change. Singtel is proactively helping employees to re-skill and take on new or enhanced roles that will support its strategic business priorities.