SingPost moves finance processes to the cloud with Oracle

Singapore Post (SingPost) is implementing Oracle Fusion Cloud Enterprise Resource Planning (ERP) to standardise key finance processes, and to adopt industry leading practices to deliver logistics and digital services through integrated physical and technology platforms.

Established more than 160 years ago, SingPost has evolved from Singapore’s postal service provider to a leading e-commerce logistics provider in the Asia-Pacific region, serving customers in more than 220 global destinations. 

As the business evolved, SingPost recognised the need to enhance its finance operations. While its on-premise finance system has supported the business for many years, it became apparent that its outdated capabilities were compromising efficiency and its ability to support an evolving business. 

Transitioning to Oracle Cloud ERP provides an opportunity to simplify, standardise and automate SingPost’s finance processes on a single cloud platform. 

SingPost aims to accelerate reporting timelines as well as generate deeper insights to drive more informed business decisions.      

“As SingPost continues to expand internationally and develop our cross-border e-commerce logistics business, it is imperative that we migrate our finance operations to the cloud to increase efficiency and improve scalability,” said Noel Singgih, group CIO at SingPost. 

“The integrated suite of solutions within Oracle Cloud offers a platform for us to increase operational agility, improve decision-making, and better fulfill our customers’ needs,” said Singgih.

SingPost’s goal with Oracle Cloud ERP is to streamline finance processes, enhance controls, boost productivity, and optimise cost. 

Additionally, by leveraging Oracle Enterprise Performance Management (EPM), a product which SingPost is also implementing, the team can streamline reporting and administrative tasks across different business functions, facilitating faster decision-making processes.

“Rising shipping costs and the growing demand for seamless service underscore the urgency for postal and logistics providers to leverage integrated finance solutions and emerging technology to provide fast and reliable services,” said Adrian Johnston, SVP of applications at Oracle in Japan and APAC. 

“With Oracle Cloud ERP SingPost can digitise its finance function and tap into a stream of continuous innovation including AI and machine learning features to improve efficiency, enhance visibility, and better serve its growing customer base,” said Johnston.