SingHealth extends teamup with Altera Digital Health for sleek workflows

Singapore’s largest public healthcare group, SingHealth, signed up Altera Digital Health, formerly the Allscripts Hospitals and Large Physician Practices business segment for the use of its Sunrise suite of healthcare IT solutions across its group of institutions. 

The partnership is an extension of an agreement signed with Allscripts in 2017, and will continue through to 2029 and provide SingHealth with ongoing support of Altera Digital Health’s electronic medical record (EMR) platform. 

SingHealth, supported by the national HealthTech agency Integrated Health Information Systems (IHiS), has used the Sunrise Clinical Manager System since 1998. This EMR platform suite will continue to elevate SingHealth’s multi-disciplinary and integrated care approach for more than 20,000 healthcare professionals in its network of acute hospitals, national specialty centres, community hospitals and polyclinics, which serves more than half of Singapore’s population. 

“Our partnership with SingHealth to deliver our SunriseTM suite is a strong representation of how we can support healthcare ecosystems with the foundation for the Platform of Health,” said Anna Grammare, general manager of Altera Digital Health Singapore.

“Through our platform approach, we hope to enhance the way healthcare is delivered while alleviating healthcare workers’ workloads and inspiring healthier communities,” said Grammare. 

Ivy Ng, Group CEO of SingHealth, said that as the healthcare needs of Singaporeans continue to evolve, SingHealth intends to leverage technology and digital solutions as key enablers to improve care delivery and clinical outcomes, optimise resources and enhance the patient experience. 

“To this end, we hope to galvanise technological advances and develop more innovative solutions to address healthcare challenges now and for the future,” said Ng.

As part of the partnership, SingHealth will also gain dedicated access to Altera Digital Health’s specialised technical consulting team, which will provide guidance on enabling additional functionalities and efficiencies in the future that are in line with the healthcare group’s strategic direction. 

Through the platform that act as an information hub, clinicians can also holistically review patients’ health records and care plans with a view to improve population health outcomes.