Mega Adventure, one of Singapore’s main attractions, has implemented the WishTrip tourism experience management platform as part of an effort to enhance its customer experience and provide a better in-park experience to Japanese, Korean, Chinese and other visitors.
The WishTrip platform makes it possible for clients such as aerial adventure parks and zip lines gain detailed insights into their visitors’ travel habits and preferences,
WishTrip enables clients to actively monitor tourist activity. The data that is collected helps clients make better strategic decisions that shape and have a positive impact on visitors’ experiences.
The platform’s instant translation capability expands the number of tourists that WishTrip clients can connect and communicate with during their visits.
WishTrip also enables clients to harness visitor-generated images and videos to produce more effective online word-of-mouth marketing.
For visitors, WishTrip will automatically transform the pictures other visitors take while at Mega Adventure into an eye-catching souvenir album that will provide great publicity for the park when shared.
WishTrip Founder and Co-CEO Yakov Slushtz notes that Mega Adventure’s park is famous for providing a world class experience and is home to Asia’s No.1 Zipline, the MegaZip.
“WishTrip’s instant translation feature means that Mega Adventure (visitors) will now be able to visit Mega Adventure and understand immediately where to go and what is going on,” said Zishan Amir, Mega Adventure’s General Manager.
“The benefit of having user generated content embedded into the app means that visitors get to immerse themselves into the experience before trying out the activities,” Amir said. “We also love that WishTrip gives all of our users beautiful and attractive souvenir albums and videos so that they can reflect back on their adventures for years to come.”