Ricoh picks Rimini Street for new ERP strategy

Ricoh Company has selected Rimini Support and Rimini Protect to safeguard and optimise its existing Oracle EBS and Oracle Database environments as the image processing firm explores their next-generation ERP strategy.

The company currently runs its transactional processes using multiple instances of Oracle EBS and Oracle Database but has decided its long-term IT strategy includes a transition from several Oracle products.

Ricoh turned to Rimini Street for guidance on its approach for upholding the security and protection of sensitive data during its digital transformation.

“We made a comparative evaluation with other companies offering similar services and concluded that Rimini Street is the only partner that can support the Japanese market with the high-quality support and protection we need, at a price that aligns with our financial goals,” said Keisuke Hamanaka, deputy general manager of process, IT and data management at Ricoh.

Facing the challenge of maintaining business continuity and protecting sensitive data while planning their next ERP move, Ricoh selected a powerful combination of Rimini Support to provide comprehensive software maintenance services, and Rimini Street’s Advanced Application and Middleware Security (AAMS) for its Oracle EBS system, and Advanced Database Security (ADS) for its Oracle Databases. 

This approach provided Ricoh with real-time, zero-day vulnerability protection without extensive downtime, backed by global engineers with deep bench of expertise to keep their Oracle systems running at full speed.

“We were able to divert resources from engaging in a major EBS upgrade, and save several billion yen at the same time,” Hamanaka said. “In addition to the tangible benefits of partnering with Rimini Street, these services give Ricoh peace of mind knowing we have dependable security around the critical data in our Oracle Databases that back up EBS.”