Ping An’s AI-based doctor’s assistant debuts in Singapore

Ping An Smart Healthcare has introduced AskBob, an artificial intelligence (AI)-based medical decision support tool, to Singapore through collaborations with SingHealth and the National University Health System (NUHS).

AskBob, developed by Ping An, provides critical and up-to-date medical information to clinicians when dealing with patients at the point of care and for medical research and self-learning such as case discussions.

At the point of care, AskBob provides precise diagnosis and treatment recommendations for more than 1,500 diseases.

Ping An said that, unlike other clinical decision support systems (CDSS), AskBob is a “knowledge + data” two-wheel drive intelligent CDSS based on millions of anonymous patient medical records, clinical guidelines and a core medical knowledge graph covering tens of millions of medical data.

The treatment recommendations AskBob provides are authoritative, personalised and patient-centric, the company said.

For medical research and self-learning, AskBob makes use of Ping An’s leading medical knowledge graph and advanced natural language processing technologies to perform more user-friendly, intuitive and precise online searches and literature analyses.

AskBob can provide up-to-date literature analysis summaries and predict scientific research trends. It can also track the scholar team network in a certain research field to connect researchers around the world.

NUHS, the academic health sciences centre in Singapore, is piloting AskBob with clinicians for smart literature search and medical research trend analysis.

“An AI-based clinical decision support system could potentially help doctors increase the accuracy and efficiency of diabetes treatment,” said Bee Yong Mong, head of the SingHealth Duke-NUS Diabetes Centre.

“With the tool, we hope to better predict risks of complications and offer more personalised treatment recommendations to patients,” Bee said.