Philippines’ EastWest revs up core banking upgrade with Temenos SaaS

EastWest Banking Corp. (EastWest), a universal bank in the Philippines, has selected Temenos SaaS to accelerate its core banking modernisation. This strategic move supports the bank’s focus to enhancing customer experience, driving digital transformation, and delivering innovative financial solutions with greater efficiency and scale.

By adopting Temenos Core as a SaaS solution for its Retail, SME, and Corporate operations, EastWest will leverage cutting-edge banking technology to provide a seamless and secure banking experience. 

This modernization effort ensures a more agile and resilient banking infrastructure, allowing the bank to better serve its more than 3 million customers across 400 branches nationwide.

Barani Sundaram, Chief Technology Officer at EastWest, said: “. By modernizing our core banking systems, we are ensuring that we can continue to meet the evolving needs of our customers while staying agile in a fast-changing financial landscape.”

This transformation is intended to enable EastWest with a unified, data-driven approach across all lines of business, enabling faster product innovation, improved operational efficiency, and a more customer-centric banking ecosystem. 

The new platform will also provide the flexibility to scale and integrate with fintech partners, ensuring a robust and future-ready banking environment.

Temenos SaaS will support a wide range of banking operations, including customer accounts, deposits, lending, payments, and trade finance, while also creating opportunities for EastWest to expand into new segments such as Wealth Management.