The Philippines’ Department of Information and Communications Technology (DICT) and Google Cloud are collaborating to embed enterprise AI into public service delivery in the Philippines. This partnership focuses on making government services simpler, faster, and more secure for every Filipino.
By spearheading an “AI Agents for Public Sector” program and a cross-agency cyber defense alliance with Google Cloud alongside national connectivity developments, DICT is facilitating the Philippines’ push to become an AI-driven digital economy that is highly productive, cyber resilient, and inclusive.
Under this program, DICT and Google Cloud have made Gemini Enterprise and Google Workspace available to public servants through the Procurement Service-Department of Budget and Management’s eMarketplace platform.
Built on Google Cloud’s infrastructure, the eMarketplace was launched in the first quarter of 2026, serving as the Philippine government’s official e-commerce platform for transparent, streamlined, and cost-efficient procurement of enterprise-grade cloud and AI services.
“We’re empowering our public servants with world-class AI tools and upskilling programs to help them remove bureaucratic friction, optimize public sector productivity, and deliver seamless, next-generation services that better serve and uplift our people in every community,” said Henry Rhoel Aguda, Secretary of the DICT.
The DICT plans to use Gemini Enterprise Agent Platform to build, scale, govern, and optimize AI agents that aid citizens. This includes integrating AI agents into e-government platforms. This will allow Filipinos to simply speak or text in local languages to instantly clarify administrative procedures—such as setting up a new micro-business, checking community health center schedules, or navigating disaster relief assistance guidelines—replacing dense documentation with immediate, conversational support.
To enable rapid backend response to citizen needs, as a start, more than 50,000 public servants will be equipped with the Gemini Enterprise app. Through the app, an economic analyst can mobilize an agentic taskforce via a prompt to “continuously analyze changing market prices for agricultural fertilizers, highlight supply chain anomalies, and draft a cited brief.”
These AI agents will autonomously browse hundreds of verified web sources, review securely stored internal economic archives, build structural matrix charts of pricing trends, and output detailed reports and recommendations for human review and iteration, before automating communications to relevant stakeholders.
The DICT also plans to facilitate the use of Gemini Enterprise and Google Workspace by more than 200,000 public servants over the next 18 months, while continuing to track metrics like frequency of use, productivity gains, cost savings, and user satisfaction to quantify value and ensure tangible return on investment.
To bolster the security of the Philippines’ digital landscape, the DICT Cybersecurity Bureau has established a cross-agency cyber defense alliance with support from Google Cloud.
This initiative enables centralized monitoring of security events across public sector entities and a more coordinated, streamlined response to evolving cyber threats targeting the government’s digital ecosystem and critical national infrastructure.
This national defense architecture is also being used to secure the digital operations of the ongoing ASEAN Summits hosted by the Philippines from April to November 2026.
By activating this multi-agency operational framework, public sector cybersecurity teams are equipped with the native capability to better detect, triage, investigate, and mitigate anomalies before they disrupt essential operations.
For citizens, this institutional-grade defense helps safeguard their personal data and interactions with e-government services.
“Our collaboration with DICT is designed to democratize the benefits of AI, converting global innovations into localized, conversational public services that reach and serve everyone, and where public servants are empowered to solve complex challenges in minutes rather than months,” said Jennifer Ligones, Google Cloud country manager in the Philippines.
