Pacific International Lines (PIL) is installing satellite communication (VSAT) on its entire fleet of around 100 vessels, for 33 of which Singtel was tapped to provide communications and cybersecurity solutions.
Such enhancements are part of Singapore-based PIL’s digitalisation efforts to continually improve productivity on board its vessels, and to enhance the well-being of its seafarers.
“With a fleet of around 100 vessels and over 4,000 seafarers, we recognise the benefits which digitalisation brings,” said Goh Chung Hun, general manager of PIL’s fleet division.
Goh said that with the reliable VSAT service, PIL is able to further digitalise ship management practices, such as implementing predictive maintenance of machineries on board ships.
This is done through transmission of data from ship to shore for real-time data analysis to monitor machinery performance, predict failures and recommend maintenance windows.
“In addition, the welfare of our seafarers is of utmost importance to us, and having robust internet connection onboard our vessels allows our crew members to stay connected with their family members while they are at sea,” he said. “We believe this contributes greatly towards the well-being of our seafarers,”
Ooi Seng Keat, VP of carrier services, OTT and satellites at Singtel, said that amid the Covid-19 pandemic, the demand for quality and consistent maritime communication has skyrocketed
He said Singtel is helping PIL to modernise their VSAT communication infrastructure and to help seafarers keep connected through essential crew Wi-Fi and internet communications.
Singtel’s VSAT bundled solution provides global coverage and offers stable and secure connectivity throughout different voyages, allowing the ship captain and crew members to focus on other high-priority tasks.
Tailored to the needs of PIL, Singtel’s package comes with two VSAT channels — the High Speed Channel and the Unlimited Channel (Truly Global and HTS Satellite).
In addition, the advanced cybersecurity solutions complies with IMO 2021 guidelines, and it protects, monitors and updates the equipment on board PIL’s vessels with 24/7 technical support.
