New Relic tapped to boost One Mount’s digital drive

New Relic has signed an agreement with Vietnam-based One Mount Group, a member of Vingroup and strategic partner of Techcombank, to increase visibility across its tech stack as it accelerates its push to build Vietnam’s most trusted technological ecosystem.

Under the two-year contract, New Relic One will deliver enhanced observability throughout the company’s tech stack, providing a seamless end-to-end user experience to help them get past the “what” to uncover the “why.” 

With New Relic, One Mount will be able to swiftly identify issues within different infrastructure environments (Containerised, VM or Cloud) and correlate them with application performance to reduce MTTD (Mean Time to Detection) and MTTR (Mean Time To Resolution) for faster troubleshooting.

One Mount introduced several digital platforms to fill in gaps in the market from the country’s first B2B2C channel — Vinshop —  as well as VinID and OneHousing.

Vinshop is a dedicated retail app enabling independent shop owners to grow their business via tech-enabled supply chain and inventory management. VinID allows users to access several services from within the one app, integrating functions such as payments, housing management, goods purchasing, and financial services. OneHousing is a one-stop-shop for all housing needs, supporting buying, selling, investing and other real-estate-related services.

“The capabilities of New Relic’s solutions are critical in helping us bring the best experience to our customers, delivering our promise to create the largest technological ecosystem in Vietnam,” said Hung Dinh, group CIO of One Mount.

“In addition to APM we’re also exploring New Relic’s Logs solution and streamlining the monitoring tools and technologies to ultimately have a standardised full-stack observability platform” Hung added.

Ben Goodman, New Relic SVP of sales and general manager for Asia Pacific and Japan, said that with New Relic’s solutions, One Mount will be able to proactively detect and resolve outages of their critical endpoints and generate greater insights that will enhance their customers’ digital experiences.