Metro Pasay Hospital and Medical Center in the Philippines partnered with PLDT Enterprise to strengthen its digital infrastructure.
Samuel Vincent Yrastorza, medical director of Metro Pasay Hospital, said reliable digital infrastructure plays a critical role in enabling efficient hospital operations – from managing patient inquiries, to ensuring smooth coordination across departments and partners.
“PLDT Enterprise understood our requirements and delivered reliable, future-ready solutions. Their proactive support and professionalism have been instrumental in helping us strengthen our operations and serve our patients effectively,” Yrastorza says.
The corporate business arm of PLDT Inc. (PLDT) works closely with organizations like Metro Pasay Hospital to build resilient digital foundations that enable seamless operations, while supporting long-term expansion.
Through its solutions, the hospital strengthens network reliability and communication systems to enable faster access to patient information, improved inter-department coordination, and more efficient call handling.
According to Shiela Garcia, PLDT Enterprise relationship manager for Metro Pasay Hospital, the collaboration focused on ensuring the hospital’s systems could scale alongside growing patient demand, while maintaining consistent service delivery.
“Healthcare providers operate in environments where responsiveness and coordination are critical,” said Garcia. “Even small communication delays can affect workflows, so having stable connectivity was a key priority in designing the solution for the hospital.”
The integration of iGate and SIP Trunk solutions by PLDT Enterprise provides stable connectivity and structured call management, allowing the hospital to accommodate increasing inquiries while maintaining operational efficiency.
With modern facilities and a dedicated medical team, the hospital offers a wide range of services, from routine consultations to emergency care.
“Reliable connectivity and communication are essential in delivering quality healthcare,” says Dennis Magbatoc, AVP at PLDT Enterprise.
“By supporting Metro Pasay Hospital with dependable, scalable digital solutions, we are enabling healthcare SMEs to operate with confidence and focus on what matters most—patient care,” he said.
