Mercury NZ picks Rimini Street for support, monitoring of SAP systems

Mercury NZ has selected Rimini Street for support and monitoring of SAP systems, as part of the renewable energy firm’s strategic move to achieve cost efficiencies and retain stability of its core IT systems after its acquisition of the Trustpower retail business.

Having achieved significant savings, the Mercury NZ is funding investment and continued modernisation of its platforms to meet growing consumer demands.

“During this transition, Rimini Street has given us the stability to be future-ready and focus on innovation,” said Tim Aynsley, Mercury NZ’s previous head of technology. 

Before the acquisition of Trustpower, Mercury NZ contemplated a migration to S/4HANA. However, Mercury did not progress with this due to the Trustpower acquisition and technology decisions made as a result.   

“With Rimini Street, we were provided with a viable alternative to support our SAP systems, which has helped us to make savings in the way we operate,” said Aynsley.

Coy Wright, Rimini Street’s VP of energy, utilities and mining, said many of their customers have concluded that the investment needed to move to S/4HANA is better used to fund innovation around strategic initiatives. 

“We’re seeing the utilities industry as a whole move toward composable ERP architectures using best-of-breed applications surrounding the SAP core and we’re proud to support our clients on their journey to deliver successful business outcomes,” said Wright.

Anita Grenside, practice lead at Mercury NZ, said Rimini’s solution allows them to monitor business processes, diagnose performance, and mitigate issues proactively.

“Our customers expect our services to be available when they need them, and so that’s just logical from a competitive point of view that we can provide stable, resilient services,” aid Grenside.