Lotte Rental has selected Rimini Street to provide support for its Oracle and SAP systems.
Active in the South Korean car rental space for over 40 years, Lotte Rental operates 300 branches across its home country and subsidiaries in Thailand and Vietnam and offers car sharing and used car sales.
To accelerate growth, the company has restructured its IT systems and invested in next-generation technology to power innovation and support its ambitious growth plans.
By selecting Rimini Support for its mission-critical SAP and Oracle systems, Lotte Rental expects savings of over 50% of total annual support fees as well as expert support from a dedicated Primary Support Engineer backed by a global team of highly experienced ERP experts and engineers.
The efficiencies and savings realized by partnering with Rimini Street enable Lotte Rental to reinvest in strategic priorities and advance both top and bottom-line growth.
“Ensuring that our foundational enterprise systems are secure, flexible, and primed for innovation is essential to achieving our vision to lead the mobility industry,” said Changgeun Park, head of IT, Lotte Rental. “Our partnership with Rimini Street provides us with a level of savings and quality of service unmatched in the industry.”
With the support of Rimini Street, Lotte Rental no longer faces vendor pressure to take on costly, disruptive upgrades to remain fully supported or experience gaps in support needs. Its systems are stable, secure and ready for immediate innovation leveraging a composable ERP strategy.
Initially signed for a one-year Rimini Support for Oracle contract in 2024, Lotte Rental extended the partnership for an additional three years and signed a three-year support contract for its SAP systems.
“Our growing partnership with Rimini Street reflects a shared commitment to advancing Lotte Rental’s capabilities and growth, empowering our ability to deliver greater value and innovation in an ever-changing consumer market,” said Park.
With the savings achieved, Lotte Rental is investing in AI, ESG mobility services and cloud capabilities. The company has rolled out robotic process automation (RPA), improved SAP ERP interfaces and brought marketing, logistics, finance and HR together on one platform.
These initiatives are expected to save over 100,000 work hours in five years and help boost productivity and employee satisfaction.
“Lotte Rental’s vision to lead the mobility industry relies on a strategy rooted in stability, agility and innovation around core systems,” said Kevin Kim, GVP and regional general manager, Rimini Street Korea.
