Eastern Community Legal Centre (ECLC), a not-for-profit multidisciplinary legal service in Australia, has selected the Elcom Digital Experience Platform to build its first intranet solution.
Providing free legal assistance to people who live, work and study in eastern Melbourne, ECLC will leverage the Elcom platform to help facilitate digital transformation within the organisation.
Introducing an intranet will improve operational effectiveness and enable staff and volunteers to remain connected and feel supported while working from different locations.
Emma Pryce-Baxter, ECLC director for people and shared services, said their workforce is dispersed across three main offices, co-locations with partners and staff working remotely.
“Creating an intranet will help us improve internal communications and strengthen our staff culture and performance,” said Pryce-Baxter. “It will also help automate approval processes, including expense, reimbursement and requisition forms. Currently, these are done manually.”
Along with full-time and part-time staff, ECLC have a committed team of volunteers who make the work of the agency possible. To be able to store resources in a clear information architecture on the intranet will help volunteers with the induction and familiarisation of ECLC’s processes, while continuing to support their needs and facilitating volunteer interactions with each other.
The Elcom solution will include personalisation of information based on groups, enterprise search capabilities, drag-and-drop forms creator, automated workflow, document management, knowledge base, news centre, social streams, and decentralised publishing.
“We see the benefits of the Elcom Intranet as it is tailored for what we need and will be able to scale up and grow with us,” said Trish Cameron, project coordinator at ECLC.
“I’m looking forward to people being able to search and find the information they’re looking for quickly on one platform, as well as increasing efficiency and streamlining processes through forms and workflows,” said Cameron.