LeapXpert, a governed communication intelligence company, has raised $180 million in growth investment led by Riverwood Capital.
LeapXpert will use the proceeds to deepen the platform’s ability to understand and act on governed conversations, accelerate growth across financial services, the public sector, and the broader enterprise market, and expand its senior leadership team.
Enterprise communications have moved to messaging. The informal conversations that close deals, resolve problems, and build relationships now happen on channels like WhatsApp, iMessage, Signal, and WeChat.
For years, these conversations sat outside enterprise systems, creating operational, regulatory, and security challenges, and leaving conversation data largely untapped. Today, AI combined with enterprise governance can turn that data into one of the most valuable assets a company owns.
“The first generation of enterprise communication software archived conversations. The next governed them. The latest uses AI to unlock value from every interaction,” said Jeff Parks, co-founder and managing partner of Riverwood Capital.
Dima Gutzeit, founder and CEO of LeapXpert, said the next wave of enterprise value will come from making those conversations trusted, connected, and actionable.
“But AI can only work with what enterprises can see and govern. Our mission is to give every organization the infrastructure to govern their conversations and the intelligence to act on them,” said Gutzeit.
Avi Pardo, co-founder and CBO of LeapXpert, said that the driver shifts vertical by vertical, but the underlying problem doesn’t: every enterprise needs its customer conversations to be governed and maximized.
The partnership with Riverwood Capital lets us meet that demand everywhere,” said Pardo.
Ricky Lai, general partner at existing investor Portage Ventures, said LeapXpert saw years before most of the market that enterprise messaging would evolve from a compliance challenge into a strategic data asset.
“Today, the company sits at the center of one of the largest untapped sources of enterprise intelligence: trusted, governed customer conversations,” said Lai. “As AI reshapes how organizations operate, that foundation becomes increasingly valuable, and LeapXpert is the infrastructure layer making it actionable.”
