Krungsri (Bank of Ayudhya) in collaboration with Kyndryl is implementing Microsoft 365 E3 to enhance the efficiency and continuity in internal processes while securely delivering a simpler and better experience for Krungsri’s employees and customers.
Kittipong Asawapichayon, managing director of Kyndryl Thailand, said Microsoft 365 E3 can support Krungsri’s internal operations while maintaining security standards, complying with banking regulations, and fostering innovation.
“Kyndryl’s solution provides Krungsri with access to essential Microsoft Office applications on the Microsoft Azure cloud platform under enterprise-grade device management and security controls,” he said.
Microsoft 365 E3 enables Krungsri to adapt to new working styles more quickly and flexibly, enabling Krungsri employees to seamlessly access tools for communication, collaboration, and information sharing from anywhere. This increases the efficiency of customer service resolution while maintaining compliance with regulatory requirements and data protection standards for banks.
Kyndryl also supported Krungsri in increasing its efficiency by simplifying the identity verification process with Kyndryl’s services on the Microsoft platform.
These include advanced features that enable the bank to effectively monitor, validate, and help restore IT systems in the event of disasters while reducing risks and disruptions in operations and enabling employees and customers to conduct transactions more smoothly.
“Kyndryl has helped us make it easier for employees to operate and focus on their priorities like responding to customer needs faster and more effectively,” said Pochara Vanaratseath, head of Krungsri’s IT group.
