IHH Healthcare is collaborating with Infosys to drive a multi-year, enterprise-wide ERP transformation programme.
This collaboration will enable IHH to standardise and harmonise business processes across all its markets starting with Hong Kong, Malaysia, and Singapore. It will help streamline operations, enhance agility and scalability, optimise costs, and strengthen regulatory compliance.
The partnership brings together Infosys’ AI-first capabilities through Infosys Topaz, an AI-first offering powered by generative and agentic AI technologies, to embed intelligence into IHH’s core business workflows. This approach is intended to help IHH unlock AI-powered business value at scale.
Infosys will help consolidate IHH’s legacy, siloed ERP landscape by integrating critical functions such as finance, procurement, supply chain, human capital management, and enterprise performance management.
IHH is expected to gain enhanced real-time data visibility and decision intelligence, strengthening its ability to drive faster, and insight-led decision-making. By establishing a centralised, digital enterprise foundation, Infosys will support IHH’s journey toward a more connected, data-driven, and future-ready healthcare ecosystem.
“As we continue to optimise and future-proof our operations across markets, this ERP collaboration with Infosys will drive greater cost efficiency while empowering our teams to focus on what matters most – caring for patients,” said Dilip Kadambi, group CEO, IHH Healthcare.
Venky Ananth, EVP and global head of healthcare at Infosys, said that by leveraging Infosys Topaz, they are consolidating fragmented systems into a unified, cloud-based platform that enables real-time decision-making, simplifies cross-market operations, and accelerates enterprise-wide adoption.
“This will help IHH drive greater efficiency, agility, and consistency as it scales across a complex, multi-country healthcare ecosystem,” said Ananth.
