Tencent Cloud and UXSoft Global are collaborating to deliver a large-scale smart retail transformation for Hung Fook Tong, one of Hong Kong’s leading Chinese herbal product retailers.
The collaboration has successfully migrated the wellness brand’s mission-critical point-of-sale (POS) systems across more than 100 retail outlets to Tencent Cloud.
The migration creates a secure, highly available infrastructure integrated with UXSoft’s advanced POS solutions, laying the groundwork for smarter operations and future AI-powered innovation.
Founded in 1986, Hung Fook Tong has evolved from a traditional herbal tea shop into a modern wellness enterprise listed on the Hong Kong Stock Exchange. Today, the brand operates more than 100 self-owned stores across Hong Kong and maintains a wholesale and distribution network globally.
To sustain this growth and support its diverse portfolio of herbal drinks, soups, and wellness products, the company identified the need for a more agile technological backbone to strengthen its Hong Kong operations while enabling international expansion.
Hung Fook Tong’s transformation centered on three priorities: achieving real-time inventory visibility, deploying a flexible promotional engine, and strengthening its membership ecosystem.
Tencent Cloud provided the secure, scalable foundation for these ambitions, delivering a resilient architecture that spans Infrastructure-as-a-Service (IaaS), Short Message Service (SMS), networking, and security services.
Together with UXSoft’s advanced POS solution and retail expertise, the partnership created a unified management hub that streamlines daily operations and opens the door to AI-powered innovation.
Powered by UXSoft’s engine on Tencent Cloud, Hung Fook Tong now optimizes inventory rotation for fresh products such as herbal drinks and soups—helping ensure timely availability and consistent quality for customers.
The company’s new AI-driven membership system further deepens customer loyalty across its retail network, while Tencent Cloud’s scalability provides the agility to expand wholesale operations across Hong Kong, mainland China, and international markets.
”Together, we are delivering a secure and scalable cloud foundation that integrates advanced retail solutions, enabling smarter operations and preparing the brand for the next wave of AI-enabled innovation,” said Steven Choi, general manager of Tencent Cloud Hong Kong & Macau.
Boris Lo, COO of UXSoft Global, said that beyond leveraging Tencent Cloud as the foundational framework, UXSoft proactively upgrades UXRetail with AI-powered functionalities for Hung Fook Tong Group.
