Globe Telecom in the Philippines and Red Hat are modernising Globe’s IT infrastructure with Red Hat Open Innovation Labs for greater agility, scalability and innovation.
This will help Globe improve operational practices to deliver a new and improved customer experience.
During the Open Innovations Lab residency, Globe’s engineers worked closely with Red Hat to integrate open source technologies including Red Hat OpenShift — the hybrid cloud application platform powered by Kubernetes — DevOps methodologies and innovative practices including an immersive approach to help Globe tackle challenges in operational efficiency, developer productivity, observability, upskilling and cross-team collaboration.
Through this collaboration, the Globe teams migrated the first application modules to Red Hat OpenShift faster, and quickly learned to fully use its features, created a cross-functional team and established new operational processes.
This laid the groundwork for scaling up the platform and migrating the first full application to Red Hat OpenShift over the next six months.
Additional benefits for Globe include test-driven development and reduction of test execution time by 80% and a GitOps-based cloud-native approach achieving 75% faster resource provisioning through zero-touch provisioning, self-healing and auto-scaling.
Globe also benefited from zero downtime cluster upgrades which ensure that its platform remains highly available with more consistent and easier to implement lifecycle management, and a path forward to more easily develop and deploy AI-enabled applications in the future.
“By adopting Red Hat OpenShift as a new enterprise-wide application development platform, we’re able to innovate quicker with a key focus on customer experience,” said Raul Macatangay, chief information officer of Globe.
“This collaboration has ignited a change in Globe’s culture, fostering greater teamwork and allowing us to bring the best ideas forward to innovate faster,” said Macatangay.
Marjet Andriesse, SVP and general manager of Red Hat APJC, said that by leveraging Red Hat’s open source solutions, Globe has modernised its IT environment, enabling greater agility and scalability.
