GetGo ramps up eKYC with Jumio

Car-sharing service provider GetGo is working with Jumio to create an ecosystem where mobility in Singapore is shared and sustainable for all.

GetGo prides itself on an extremely user-centric service with a focus on simplicity, flexibility and accessibility — for customers who want to be able to easily book a vehicle whenever and wherever they are using their mobile phones.

Jumio leverages the power of biometrics, AI and the latest technologies to quickly and automatically verify the digital identities of new GetGo customers.

Jumio offers the most comprehensive identity verification solution on the market, accepting and reliably verifying more than 5,000 ID subtypes from across the globe, including many with non-Latin script, which will enable GetGo to scale its onboarding process throughout Asia Pacific and beyond.

In using Jumio, GetGo is also able to protect its fleet of over 1,700 vehicles against theft. Jumio Identity Verification ensures that the person creating a new GetGo account or requesting a new vehicle is who they claim to be. 

By requesting a valid government-issued ID and a selfie, Jumio provides a valuable fraud prevention tool, as fraudsters generally prefer not to use their own likeness when trying to scam GetGo.

“GetGo looks to partner with providers who are committed to building best-in-class solutions to challenges we face in the car-sharing business,” said Alex Ang, GetGo’s Group Product Lead. 

“Jumio’s facial verification technology allows GetGo to simultaneously raise its trust and safety standards while enhancing its customer onboarding experience,” said Ang.

Frederic Ho, Jumio VP of Asia Pacific, said that by using Jumio technology in its eKYC process, GetGo is able to protect its car-sharing ecosystem and provide a seamless digital onboarding experience.