DBS integrates rewards app with mobile wallet

DBS Bank is integrating over the next few months its rewards app — the DBS Lifestyle app — into DBS PayLah! so customers can enjoy personalised deals, rewards and conduct their everyday transactions.

On a single app, users may check their spend history, redeem rewards and/or rebates across all of their DBS/POSB debit/credit cards and DBS PayLah! accounts.

The move will create a seamless user experience and bring greater convenience to more than 3.3 million DBS/POSB cardholders by allowing them easy access to consolidated deals via DBS PayLah! 

More than 500 merchant partners, including familiar favourites such as Lazada, Shopee, foodpanda, Redmart, Chope, Agoda, and Jewel Changi Airport, will benefit from this integration as well, with more opportunities to provide exclusive deals to a larger customer base. 

Cardholders can also expect to receive personalised nudges and contextualised offers on the DBS PayLah! platform with the integration. Enabled by the bank’s advanced intelligent banking capabilities, these will be further extended across an expanded universe of merchants. 

Customers can continue to enjoy the wide range of everyday services already available on DBS PayLah!, such as ride-hailing, ticket booking, food delivery, bills payment and more.

“With the integration, we aim to simplify and give our customers more freedom in their rewards and rebate redemption choices where they can instantly redeem rewards on either their cards or QR merchant transactions,” said Anthony Seow, head of payments and platforms at DBS Bank.

“This move to help our customers consolidate their transactions across their everyday payments and rewards on a single mobile platform is a paradigm shift, even as we progressively expand DBS PayLah!’s functionalities,” said Seow.

Further, customers can also scan to pay with their DBS PayLah! app at more than 180,000 acceptance points island wide.

This includes mom-and-pop stores or hawkers that do not accept credit cards as a payment method, as DBS PayLah! is integrated into multiple major payment rails in Singapore including SGQR, PayNow QR, NETS QR and FavePay QR.