The new realities of cybersecurity: Welcome to the 20s
Cybersecurity has been elevated from a mere operational consideration to become an issue of international concern and cooperation. Early this year at the World Economic Forum, we even saw global business and political leaders...
Key priorities for workforce resilience
Businesses globally found themselves in a tight spot earlier in the year – with Gartner reporting that 91 percent of teams in Asia Pacific already implemented ‘work from home’ arrangements since the outbreak in...
DevOps – transforming the way your business innovates
The world has changed its cadence. Before the turn of the millennium, business processes and systems used to run at a linear, sequential pace within more circumscribed and defined parameters. But we have progressed....
Are AI-powered contact centres a hype or reality?
‘Digital transformation’ – or DX – has been a buzzword for nearly a decade with Conversational artificial intelligence (AI) playing a key role as many businesses look to achieve streamlined operations while delivering new...
Legacy systems make you susceptible to cyber attacks
Legacy systems, or outdated software and hardware that are still in use, are still found at the heart of not just large organisations, but also smaller firms that have been operating for a long...
Why observability needs a seat at the boardroom table
As we edge closer to 2022, observability as an organisational capability is still seen by most companies as a technical concept that should live within the realm of IT and engineering. For those who see it...
Protecting supply chains: The recipe against ransomware
With ransomware attacks targeting supply chains, enterprises must implement better security strategies to protect themselves. Here are a few ways how.
Securing Singapore’s flexible workers with zero trust
As flexible work becomes more widespread, companies need to secure BYOD programs through zero trust. Here's why.
How can real-time personalisation drive your CX strategy?
Financial institutions can stay competitive by improving customer experience through digitalisation. Here are some ways how.
New extortion techniques and the rise of new hacking groups in 2022
While APAC has more digitalisation, it's also a cyberattacks hotspot. Here are the trends that will likely impact businesses in the region.
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Who wins the AI race? VAST Data’s CEO weighs in
Renen Hallak, VAST Data’s Chief Executive Officer and Co-Founder, discusses the future of AI and its regulatory impacts.
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